First, check your email's Spam folder. If you can't find it there, please please contact member support.

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Because we offer an autoformatting tool, to use HTML you have to click the "HTML Source" button on the formatting toolbar before entering any HTML codes.

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Video uploads will generally take 1-5 minutes per megabyte on a high-speed connection.

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Videos can be no larger than 100 megabytes. We suggest you keep your uploads closer to 10 megabytes in size to avoid long uploading times.

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Converting your video usually takes only a few minutes. You may operate other areas of your profile or upload more videos in this time. If your video does not convert within 24 hours, please contact member support.

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The maximum file size for a photo/image is 4 megabytes. The image dimensions cannot exceed 5000 px by 5000 px. Accepted image formats are tif, tiff, png, jpg, jpeg, gif, and bmp.

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If a person screens their comments before they are posted, you will not see it until they approve your comment.

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Your Password and User Name are both case sensitive, make sure you don't have caps lock on. If that doesn't work, please contact member support.

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Make sure you have Flash installed. Go to http://www.macromedia.com/software/flash/about/ to see if you have Flash installed.

If you need to install Flash you can download and install by following the instructions at http://www.adobe.com/shockwave/download/.

There have been some cases in Internet Explorer version 6.0 with Flash version 9 build 9.0.16.0 where, even though you have Flash installed, it is not working properly. If this is the case, we recommend you uninstall and reinstall Flash. You can do this by following the instructions in the following link http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157.

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Make sure you have Flash installed. Go to http://www.macromedia.com/software/flash/about/ to see if you have Flash installed.

If you need to install Flash you can download and install by following the instructions at http://www.adobe.com/shockwave/download/.

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If you are editing an individual box area heading you will need to check the box marked "Do not copy image from Global Layout".

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Just because someone's entry has a high score does not mean they are cheating. Also there are no rules against asking friends and family for support or posting your entry across multiple websites to encourage support. If however, you notice a score jump in quite a bit in a very short amount of time, feel free to contact member support.

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Internet Explorer 6.0 Service Pack 1 introduced a bug where in one specific case, the setting "Warn if changing between secure and not secure mode" under the Advanced tab of Internet Options is ignored. This bug is discussed in Microsoft Knowledge Base article 883740. The secure process is functioning safely and correctly for sign up or log in, but the warning occurs after attempting to transfer you to the appropriate destination. No secure data is passed from the secure page to the unsecure page. Please choose "Yes" to continue when you see the warning.

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For security reasons, your Brickfish account is logged out after 45 minutes if you are idle or inactive. If you are working on a blog for an extended period of time, be sure to Save your blog often to prevent losing your work.

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No. Plain and simple, it is never ok to log in to someone else's account to vote. Doing so can cause them to lose the ability to vote in campaigns or even result in the deletion of their account, and consequently their votes. These same consequences can also happen to you.

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